Recent Media Coverage

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Data challenges have created significant gaps in marketers' understanding of consumersNew Media Knowledge — The Institution of Engineering and Technology (IET) has launched a worldwide search for the best innovations in Information Technology and Intelligent Systems for one of the industry’s most prestigious awards programmes – the Innovation Awards. By Nina Doehmel.

06-17-2013
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Marketers bamboozled by Big Data – studyMyCustomer — Big Data brings a wealth of opportunities for businesses but new research has revealed marketers lack the skills to extract information and fail to understand customer needs as a result.

06-14-2013
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The Engagement Marketing Disconnect1to1 Media — For marketers to succeed, they must first come to understand the thoughts and behaviors of their consumer base. Embarking upon one's strategic journey without such insights in mind ultimately leads to failure and customer churn.

06-13-2013
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New Study: The Widening Digital Gap between the Consumer and MarketerBusiness 2 Community — The majority of marketing studies tend to focus on either the consumer or producer (business) side of the equation, essentially only telling half of the story. I tend to prefer a more holistic approach.

06-13-2013
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Consumers doubt the value of online personalisation: studyEconsultancy — Personalisation is considered to be an extremely effective way of driving sales and conversions, with 94% of businesses stating that personalisation ‘is critical to current and future success.’

06-13-2013
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Misconceptions Between Marketers' Perceptions, Consumers' BehaviorMediaPost — There's a disconnect between marketing executives' perception of how consumers like to engage with brands and consumers' preferred methods of engagement, according to a study released Wednesday. While the findings point to misconceptions related to email, social media, personalization and privacy, the results clearly reveal trends that search marketers can apply to support paid search, search engine optimization and product listing ads.

06-12-2013
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Marketers Undervalue Email, Overvalue PersonalizationMarketingProfs — Although marketers are eager to build up social media, blogs, and mobile outlets, email holds more sway in the purchasing process, according to a recent report by the Economist Intelligence Unit and Lyris.

06-12-2013
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Don’t be so personal with your digital marketing!Diginomica — You know all that time, effort and money you’ve been putting into personalized marketing campaigns?Well, it turns out that you might have been wasting it for the simple reason that your organization lacks the data skills needed to understand the customers you’re trying to get personal with!

06-12-2013
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Salesforce Buys ExactTargetCRM Buyer — Salesforce may have just closed one of its biggest gaps by acquiring the marketing functionality of ExactTarget. Salesforce is becoming a true enterprise application provider for CRM functionality, said THINKstrategies' Jeffrey Kaplan. "This acquisition is one of the biggest steps it is making in that direction. The marketing automation piece is a huge one."

06-05-2013
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“CMOs Are The New CIOs” & Other Things The Industry Is Saying About Salesforce Deal To Buy ExactTargetMarketing Land —  Marketing insiders had much to say about yesterday’s announcement that Salesforce.com will be acquiring ExactTarget for nearly $2.5 billion. Commentaries were offered on everything from the future of marketing automation to the role of email marketing and its continued significance in an organization’s overall marketing strategy.

06-05-2013